Restaurant Partner Privacy Policy

1. Introduction

This Privacy Policy explains how FlickO ("we," "our," or "us") collects, uses, and shares information from our restaurant partners when using our partner platform and services.

2. Information We Collect

2.1. Business Information

• Restaurant name and details
• Business registration information
• Food safety certifications
• Tax identification numbers
• Bank account information
• Business contact details

2.2. Operational Data

• Menu items and pricing
• Operating hours
• Order history
• Performance metrics
• Customer feedback
• Staff access logs

2.3. Technical Data

• Device information
• IP addresses
• Login records
• Platform usage statistics

3. How We Use Your Information

3.1. Core Services

• Partner account management
• Order processing
• Payment facilitation
• Performance analytics
• Customer support

3.2. Platform Improvement

• Service optimization
• Feature development
• Technical support
• Security enhancement

4. Information Sharing

4.1. With Customers

• Restaurant profile information
• Menu details
• Operating hours
• Location data
• Contact information

4.2. With Service Providers

• Payment processors
• Analytics providers
• Cloud storage services
• Customer support tools

5. Data Security

• Industry-standard security measures
• Access control systems
• Data encryption
• Regular security audits
• Incident response procedures

6. Data Retention

• Active account duration
• Legal requirement periods
• Post-termination retention
• Data backup storage

7. Your Rights

• Access to business data
• Information correction
• Data portability
• Account deletion
• Marketing opt-out

8. Updates and Communications

8.1. Platform Updates

• Service notifications
• Feature announcements
• Maintenance alerts
• Security updates

8.2. Marketing Communications

• Promotional offers
• Newsletter subscriptions
• Partner events
• Opt-out options

9. Staff Access Management

• Employee account creation
• Access level controls
• Activity monitoring
• Security training requirements

10. Data Processing Practices

10.1. Order Data

• Customer order information
• Delivery details
• Payment records
• Order history retention

10.2. Analytics Data

• Performance metrics
• Sales analytics
• Customer behavior insights
• Reporting tools

11. Compliance

• Data protection laws
• Industry regulations
• Food safety standards
• Local business requirements

12. Third-Party Services

• Payment gateway providers
• Analytics services
• Cloud storage providers
• Marketing tools

13. International Operations

• Cross-border data transfers
• International compliance
• Data protection standards
• Regional requirements

14. Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes via SMS to your registered phone number (mandatory) and email (if provided). Continued use of the Partner Service after such notifications constitutes acceptance of the updated Policy.

16. Additional Rights

Depending on your location, you may have additional privacy rights under applicable laws. We are committed to honoring these rights in accordance with local regulations.